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Question 1

What is Concierge Phlebotomy?

Answer

Concierge Phlebotomy is premier mobile blood drawing service in your home or office with specimen delivery to Quest or Lab Corp. We operate in Indian River County, Florida.

Question 2

What are the hours of operation?

Answer

Hours of Operation are Monday through Friday 7:30 am – 4:00 pm, and Saturday by appointment only.

Question 3

Why should I choose Concierge Phlebotomy?

Answer

We are experienced, qualified, professional and discreet, with many years in the medical profession and we offer the convenience of having this premier mobile service come to you in the comfort of your home or office, whenever you prefer, anywhere in Vero Beach or Indian River County.

Question 4

How can I request this service?

Answer

You may call and request this service if you have a physician’s lab order for blood to be drawn or your physician can fax the lab order to Concierge Phlebotomy directly and we will contact you for an appointment.

Question 5

Does Concierge Phlebotomy bill my insurance?

Answer

No, this is a concierge service billed directly to the patient. However, your laboratory tests will be billed to your insurance by the laboratory performing the testing. For commercial insurance, it may be necessary for your specimens to go to a certain laboratory.

Question 6

What about Patient Privacy?

Answer

Patient privacy is of paramount concern and Concierge Phlebotomy adheres strictly to Patient Confidentiality. Our staff follows all HIPAA State and Federal guidelines to protect your Information.

Question 7

Do you draw blood on children?

Answer

Yes, starting at 4 years of age.

Question 8

Are technicians licensed and insured?

Answer

Yes, our technicians are licensed in the State of Florida and insured.

Question 9

Does Concierge Phlebotomy perform the testing on specimens?

Answer

No, Concierge Phlebotomy only performs the actual blood draw and courier service for your specimen.

Question 10

What if my physician performs the laboratory testing in their office?

Answer

Many physicians have their own laboratory in the office and Concierge Phlebotomy will deliver your lab specimens directly to your physician’s office for testing.

Question 11

Once Concierge Phlebotomy receives my lab order, how soon will I be scheduled?

Answer

If the order is received during normal business hours, the patient is scheduled within the next 24 - 48 hours.

Question 12

I need fasting bloodwork, what should I do?

Answer

This means nothing to eat or drink after midnight. You may drink water.

Question 13

What if I need my blood drawn as soon as possible.

Answer

This is defined as a STAT specimen request. These orders should be immediately requested by phone and never faxed. Your physician’s office may also call in STAT lab requests. Please note that there is a $20.00 fee for STAT requests.

Question 14

What if I have a standing order for routine blood work?

Answer

We can schedule your labs, at your preference for future appointments.

Question 15

Will I get a reminder call for my scheduled appointment?

Answer

When your phlebotomy appointment is scheduled, you will be asked if you would like a reminder call.

Question 16

What payment methods are accepted?

Answer

Payment is due at the time of service and we accept cash or checks.

Give us a call today

(612) 968-4302

Frequently asked questions